At XZS Apparel, we respect your privacy and handle your information with care.This Privacy Policy explains what information we collect, how we use it, and how we protect it.
What Information Do We Collect?
We collect only the information reasonably necessary to communicate with you, process your order, deliver your goods, and operate our website and services.
· Contact Information：Your name, email address, and phone number, so we can communicate with you about your inquiries, orders, and project updates.
· Business & Shipping Information：Your company name, shipping address, and other delivery-related details required for shipment and customs clearance.
· Design & Technical Information：Your tech packs, patterns, logos, artwork, and related technical files. These materials remain your intellectual property, and we treat them as confidential.
· Payment Information：Payments are processed through secure third-party payment providers, such as PayPal or Stripe. We do not store or have access to your full credit or debit card numbers on our own systems.
How Do We Use Your Information?
We use your information for the following purposes:
· To manage your account and process orders
· To share production updates, approvals, and confirmations
· To arrange shipping, delivery, and customs documentation
· To respond to inquiries, requests, and support needs
*If you opt in to receive marketing communications, we may occasionally email you about new fabrics, services, or related updates. You can unsubscribe at any time.
Who Do We Share Information With?
We share information only when reasonably necessary to fulfill your order or operate our services.
This may include:
1.Logistics partners (such as DHL, FedEx, or freight agents), for shipping and delivery
2.Payment processors, to complete secure transactions
3.Internal XZS team members, limited to staff involved in your order, communication, production, or shipping support
*We do not sell, rent, or trade your personal or business information to third-party marketing companies.
Your Rights & Control Over Your Data
Your data belongs to you.You have the right to:
1.Request access to the information we hold about you
2.Ask us to correct inaccurate or incomplete information
3.Request deletion of your data, unless we are required to retain certain records for legal, tax, accounting, or contractual purposes
4.Opt out of marketing communications at any time
We aim to comply with applicable data protection laws and regulations where they apply to our business and website operations, including GDPR where required.
Like most websites, we use cookies to improve site functionality, such as remembering your cart or language preferences.We may also use third-party analytics tools to understand how visitors use our website and to improve user experience.You can disable cookies in your browser settings, but some features of the site may not function properly if you do so.
· Data Security
We take data security seriously.We use industry-standard security measures and reasonable administrative, technical, and organizational safeguards to help protect your information, designs, and files.However, no online system can be guaranteed to be 100% secure.
· Updates to This Policy
If we make material changes to how we handle personal information, we will update this page. Where appropriate, we may also notify you by email or through another reasonable method.
· Questions or Concerns?
If you have any questions about this Privacy Policy or how your information is handled, please contact us. Our team will be happy to assist you.